Privacy Policy 🔍

Lumina by Qi Rising® Studio is a brand of Qi Rising® Studio, registered at Gordelweg 202D, 3038GK Rotterdam.

Qi Rising® Studio is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Website: luminabyqi.com

Phone number: +31 625 418 514

Email address: privacy@luminabyqi.com

KvK registration number: 96420022

Personal data that we process

Qi Rising® Studio processes your personal data because you use our services and/or because you provide them to us yourself. Below, you will find an overview of the personal data that we process:

  • First and last name

  • Date of birth

  • Postal address

  • Phone number

  • E-mail address

  • Other personal data that you actively provide (e.g. by creating a profile on this website), in correspondence or by other means of communication like phone call or WhatsApp message

Sensitive personal data that we process

  • Medical information that you provide and consent to be processed for the purposes of providing services to you.

  • Gender identity

Why your personal data is processed

Qi Rising® Studio processes your personal data for the following purposes:

  • Processing payments

  • To be able to call or email you if this is necessary to carry out our services

  • To offer you the opportunity to create an account

  • To deliver goods and services to you

  • Conducting research studies (if you have expressly consented to this)

Qi Rising® Studio also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making

Qi Rising® Studio utilises artificial intelligence tools to record and summarise conversations held in the practice and remotely. However, it’s important to note that Qi Rising® Studio does not make decisions about your treatment based on AI-powered tools.

How long we store personal data

Qi Rising® Studio does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Your data is stored for a period of 5 years, after which time it will be deleted.

Sharing personal data with third parties

Qi Rising® Studio does not share your data with third parties unless this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, and similar technologies that we use

Qi Rising® Studio only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your digital device when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use cookies to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies, or by using our cookie pop-up to reject optional cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View, modify or delete your data

You have the right to view, correct or delete your personal data. If you have made an account through the Qi Rising® Studio website, then you are able to do this yourself after logging in. If you’d like to get in contact with Qi Rising® Studio to view, correct, or delete your personal data, then please contact privacy@luminabyqi.com with your request.

How your personal data is protected

Qi Rising® Studio takes the protection of your data and privacy extremely seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel your data is not being properly secured or there are indications of misuse, please contact privacy@luminabyqi.com with your concerns.